Warwick, Warwickshire, CV34 6UW
mplsystems offer all the ingredients of the Multi-Channel Contact Centre from skills based routing to call recording, reporting and workforce optimisation through to e-mail, chat and social media. This technology sits alongside the customer experience software which includes customer services, campaign modules and Intelligent Agent Desktop to create a customised Contact solution which is cost effective from 4 to 4000 seats.
Field service software, Call centre software, Customer service software, Call centre technology, Service management software
See main listing - mplsystems